NextGen Simulations‘ Terms & Conditions of Service

Updated December 1st, 2020

By using this website or any of our software products, you agree to the following terms of service:


Usage

You agree NOT to use any of the web pages and/or its services from the NextGen Simulations‘ website in ways they were not intended to.


Purchases, Downloads & Anti-fraud Protection

NextGen Simulations is an open and public site on the Internet. Note that our products are sold by third-parties (also known as resellers), therefore, vendor‘s individual policies will apply for the terms mentioned above.


Returns & Refunds

NextGen Simulations has a strict refunds policy. Please review the policies by clicking here.


Technical Support

For eCommerce issues, please refer to the individual policies of our authorized vendors. We have a support system via email and social networks to deal with issues with our website and our products. You can reach support by submitting an email from the Contact Us form. We strongly suggest you to check out the product's documentation before submitting a support email, as most of the issues reported to us have been previously addressed.


Privacy

NextGen Simulations respects and assures absolute reserve to the information of its customers. In order to protect customers‘ information, we have a robust security system to avoid third party interception of any part of the information provided, such as name and email. We NEVER store nor retain credit card information or payment data in our servers, neither our resellers (please refer to their individual terms). This results in a transparent process, totally managed by a professional company like ours.


EULA

You can access to our End-User License Agreement terms here.